His emphasis, however, wasn't just on good machines, but strong customer support and cheaper prices. Soon, he had accounts outside of school and it wasn't long before Dell dropped out and focused all his efforts on his business.
The numbers proved staggering. By , Dell was a billionaire and his company had offices in 34 countries and employee count of more than 35, Overall, Dell's first 20 years proved to be one of the most successful businesses on the planet, surprising such titans as Wal-Mart and General Electric. Dell's story is so compelling that, in , he published a best-selling book about his success, Direct from Dell: Strategies That Revolutionized the Industry.
Intensely private and notoriously shy, Dell has come out of his shell over the years, say those who know him, thanks to his wife Susan, a Dallas native whom he married in The couple has four children. Together, the Dells have shown a willingness to spread their wealth. In , the couple started the Michael and Susan Dell Foundation, a large private charity that has doled out millions to causes and people like the tsunami victims in southern Asia. We're going to do this while we're still here and get it right.
In Dell stepped down as CEO of the company, but he remained chairman of the board. If you are using a computer now, it's because Steve Jobs and Steve Wozniak got the idea to create a simple-to-use, affordable computer that anyone could buy. The Macintosh made the graphical user interface a viable product for consumers. Jobs took a costly experimental machine out of Xerox's Palo Alto Research Center and he commanded a band of pirates within Apple—some of whom came out of Xerox—-to turn that into a better machine that made computing easy for the first time.
Even if you're using a Dell PC with Windows 7 now, you should be grateful that he made it happen. The iPod created an entire industry from scratch. When other cheap manufacturers have failed, the iPod's user interface—which included its now legendary click-wheel—made music on the go a joy.
Consumers bought millions and it defined the way we all see digital music now. No matter what MP3 player or what music store or what music streaming you use now, it's there because of the iPod. The iPhone. Started in by then-college student Michael Dell, it rose to become one of the computer giants well into the 21st century. To understand what makes Dell so great, you need to understand the power of Dell's mission statement, as well as its history, growth, and entrepreneurial founder Michael Dell.
Michael Dell was a student at the University of Texas at Austin when he invented Dell in his off-campus dormitory room. Michael started trading in the belief that by selling personal computer systems directly to customers, PC's Limited the original name of the company could better understand customers' needs and provide the most effective computing solutions to meet those needs.
In doing so, Dell will meet customer expectations of:. Dell has employed as many as 78, people worldwide, which is five times as many people as there are employed at the University of Texas, the birthplace of the company. Dell products are now also sold online and at Wal-Mart, Staples, and other retail outlets. Less than a decade after Michael Dell sold personal computers from his dorm room, he became the youngest CEO to head a Fortune company, when Dell was first included on the list in In , Dell was removed from the Fortune list completely when the company was taken private and stopped making official earnings figures available to the public, or to the Fortune list-makers.
He later returned as CEO of Dell in Go deep. Fortt Knox asked Dell what he thought tomorrow's Michael Dell is noodling with in his or her dorm room right now.
I mean, he's probably not building PCs. In , personal computers were cutting edge; in the mids it was websites and web portals. Is it artificial intelligence? Virtual reality? In other words, he believes his success was less about him building PCs in , and more about him following his technology obsession.
No matter how successful you are in the beginning, you've got to keep learning.
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